FAQS

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

Yes, we can provide all relevant export documents (Commercial Invoice, Packing List, Original, etc) and other required documents (Material Certificate, Declaration of origin, etc).

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The effective time of delivery time is (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases， we will try to accommodate your needs. In most cases， we are able to do so.

You can make the payment to our Bank Account, Western Union or PayPal.

Our general payment is: 30% deposit in advance, 70% balance against the copy of B/L.

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items.Specialist packaging and non-standard packing requirements may incur an additional charge.

The shipping cost depends on the way you choose to get the goods. Express Delivery is normally the most quickest way, but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.